This website is the property of the Ascertiva Group.

Registered Office:

Warwick House Houghton Hall Park Houghton Regis Dunstable LU5 5ZX Phone: 0333 015 6625 Fax: 01582 539090 Company No: 02513162 The content of this website is for information and guidance only. You are welcome to print off, download or link to pages on the website as long as you don’t do it for financial gain. Whilst we make every effort to keep the information on this website accurate and up to date we can not accept responsibility or liability for the content. Nor can we accept responsibility for any loss, disruption or damage to your computer system whilst using this website.


The Ascertiva Group encourages links from Government departments, industry organisations, and all other organisations which might be of interest to our visitors. We also provide links to other internet sites that may be of interest to our visitors. The content of external websites linked to or from our website is beyond our control and we do not accept any responsibility for their content and/or upkeep. Once you leave our website and visit another website you are subject to the terms of use and privacy policy of the new website.

Privacy Policy

The Ascertiva Group does not collect personal information about you when you visit our website unless you give the information to us. If you choose to give us any personal information (for example your e-mail address) we will only use the information provided to respond to your enquiry and provide you with any information or material requested. We may collect information such as your browser type, your IP address, how you came to the Ascertiva Group, the pages of our website that were viewed during your visit, and any search terms that you entered on our website. This information may be collected even if you do not contact us. If provided, personal information is maintained in a secure file and will only be accessible to employees of the Ascertiva Group. We will not pass the information to anybody else. The Ascertiva Group Ltd will treat all your Personal Information as confidential. This information will be kept on a secure server and will be fully compliant with the 1998 UK Data Protection Act and consumer legislation. You should be aware that if we are requested by any regulatory or government authority investigating suspected illegal activities we are obliged to provide any relevant Personal Information and/or User Information.


What are cookies?

A ‘Cookie’ is a small file which is downloaded onto a device when a user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit. Cookies cannot read or use other information saved on your device.

How we use cookies

We use Google Analytics, a web analytics service provided by Google, Inc, to collect information about how people use this website. Google Analytics sets several cookies in order to provide this service. We also use some third-party widgets on the site, such as Twitter and YouTube. These widgets may set cookies. The cookie information from each of these services is usually anonymous, unless you are logged in to these services while you are on our site.

Third-Party Cookies used by this website

Google Analytics sets the following cookies:

Name Expires Purpose
__utmz 182 days Stores where a visitor came from (search engine, search keyword, link)
__utma 730 days Stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit (presumably partly for double checking of this information).
__utmb less than a day Used to check approximately how long you stay on a site: when a visit starts, and approximately ends
__utmc session based Same as __utmb
__utmv 730 days Used for user-custom variables in Analytics

The information generated by these cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google products and cookies can be found at the following links:

On some parts of this site, we use YouTube to provide useful videos. YouTube may set some or all of these cookies when you visit a page containing video content:

Name Expires Purpose
_use_hitbox when you close your browser This is a randomly generated number that identifies your browser
VISITOR_INFO1_LIVE 9 months Set when viewing a page with Youtube videos on it. It is set by Youtube so they can count the views of embedded Youtube videos on them.

For further details on the cookies set by YouTube, please refer to the YouTube website. We embed a Twitter feed in some of our pages and this uses the following cookies:

Name Expires Purpose
k 1 week This cookie is set by Twitter to provide Tweet links.
guest_id 1 week Same as k.

For further details on the cookies set by Twitter, please refer to the Twitter website. We don’t control the setting of third-party cookies; although we try to keep this information up to date, these third-party services may set cookies in addition to those listed above.

Your Consent

By using this website, you consent to the storing of the cookies by us and the third-parties listed above. You may refuse the use of cookies by selecting the appropriate settings on your browser. The website contains information on how to do this on a number of browsers. If you do not wish to accept cookies, you will be able to use the rest of the website for browsing or research purposes. Customer Services The Ascertiva Group Warwick House Houghton Hall Park Houghton Regis Bedfordshire LU5 5ZX